Tips, Thoughts and Practices is an email/blog from AcuClix© disseminated to mortgage compliance professionals.
This blog will discuss specific compliance issues, provide examples of non-compliance and tips for managing MLOS.
July 14, 2014
ISSUE: Truth in Lending Regulation Z
This concern keeps compliance officers awake at night. MLOS attempting to differentiate themselves by quoting rates and terms. We have seen many examples of non-compliance in our inspections which can subject the Company to large fines and adverse press. Generally these occur as follows:
- The MLO describes a scenario but does not include an APR;
- There is an APR yet there is no date nor limiting language which indicates that the described program is still available;
- It is an old site (post) that should be removed.
TIP: Some ideas you might use:
- Require MLO to regularly update sites and information;
- Disseminate standard limiting language to be added whenever the MLO discusses rates/terms and or loan products;
- Regularly inspect the social media use to ensure compliance
We hope you find this information useful. Thank you.
Michael J. Wallace, Esq.
Chief Compliance Officer, AcuClix©.